Description
Otter.ai is an AI meeting assistant specializing in real-time transcription, automated note-taking, and action item extraction. OtterPilot auto-joins Zoom, Google Meet, and Microsoft Teams meetings to record, transcribe, and summarize conversations. Free plan includes 600 minutes/month of transcription and 5 OtterPilot sessions. Pro ($10/user/month annual) adds 1,200 minutes, unlimited OtterPilot sessions, and advanced search. Business ($20/user/month annual) provides 6,000 minutes, admin analytics, OtterPilot for Sales with CRM integration, and custom vocabulary. Enterprise offers unlimited minutes and advanced security features.
Features
- ●OtterPilot: Auto-joins meetings to record and transcribe
- ●Real-Time Transcription: Live transcription during meetings
- ●Action Items: Auto-extract and assign action items
- ●OtterPilot for Sales: CRM integration for sales meetings
- ●Multi-Platform: Zoom, Google Meet, Teams integration
Pricing
Free
$0
- 600 min/month
- 5 OtterPilot sessions
- Real-time transcription
- Basic summaries
Pro
$10
/ month/user (annual)
- 1,200 min/month
- Unlimited OtterPilot
- Advanced search
- Custom vocabulary
Business
$20
/ month/user (annual)
- 6,000 min/month
- OtterPilot for Sales
- CRM integration
- Admin analytics
Enterprise
Custom
- Unlimited minutes
- Advanced security
- SSO/SAML
- Dedicated support
Pros & Cons
Pros
✓ Free 600 min/month is generous
✓ OtterPilot auto-joins meetings
✓ Pro at $10/user is competitive vs Fireflies
✓ OtterPilot for Sales with CRM on Business
Cons
✗ Business at $20/user for CRM features
✗ Minutes don't roll over
✗ Transcription accuracy varies with accents
✗ Monthly billing nearly doubles price
Tags:meeting transcription, AI notes, OtterPilot, CRM, meeting assistant